Tech Support Membership
The Go To Place For Your Tech Needs
Support Available Monday- Friday 8:30am to 6:30pm and Saturday 9am to 1pm, excluding public holidays.
About Us
The Tech Care Lounge offers a comprehensive 12 month Tech Support Membership, here to cater to the individual consumer's tech needs. This service is designed to provide customers with expert assistance, troubleshooting and guidance for a wide range of tech-related issues.
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Our dedicated team is committed to providing you with the tools and knowledge needed to enhance your digital experience. We understand the importance of device security, especially in today's interconnected world, and have integrated robust measures to safeguard your devices and protect your loved ones.
This service aims to ensure that customers can enjoy seamless technology experiences without disruptions or concerns.
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Our service is an unlimited tech support service with access to our support experts via multiple platforms including Telephone, Online Chat and if required face to face.
What's Included?
Expert Troubleshooting
Our experienced tech support professionals are available to address a variety of technical issues, including software problems, hardware malfunctions, connectivity challenges, security concerns and more.
Unlimited Tech Support
You can access unlimited support via our support channels as part of your membership. There are no limitations on the number of times you can reach out for help!
Software Guidance
Our experts provide guidance and troubleshooting assistance for software installation, updates, compatibility issues, and general usage queries.
Hardware Troubleshooting
If your device experiences hardware malfunction, our support team will guide you through diagnostic steps and recommend appropriate solutions.
Virus and Malware Assistance
We can help you with virus and malware removal, as well as provides guidance on maintaining a secure computing environment.
Data Backup and Recovery
We offer advice and data backup strategies and assist in data recovery attempts whenever feasible.
Device Coverage
This service covers a wide range of devices, including laptops, desktops, tablets, smartphones. You can seek advice on updates, compatibility issues, security and any other problems you may have. If its not here ask us
Connectivity Support
We assist with connectivity problems, such as Wi-Fi setup, network configuration, and troubleshooting internet connectivity issues.
Remote Support
In many cases, we can remotely access your device to diagnose and resolve issues directly, providing a convenient and efficient solutions. If we cant we can welcome you at our office location for face to face troubleshooting
Online Chat
Our Online Chat allows you to contact us directly. Click below to discuss an issue as part of your membership or to find out more about our service and how we may be able to help you.
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Contact Us
Support Avaliable Monday- Friday 8:30am to 6:30pm and Saturday 9am to 1pm, excluding public holidays.
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What are the Terms & ConditionsHere are our membership Terms and Conditions | The Tech Care Lounge in full
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How can I contact you?Contact us on Live Chat, send us a whatsapp to 0746 7998 519, Email us at help@thetechcarelounge.com or give us a call on 01823 213 555.
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How do I cancel my membership?We're sorry you want to cancel your membership. Get in touch if we can help. Cancelling contact us via Help@thetechcarelounge.com.
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How do I reset my password?You can reset your password by simply selecting FORGOT PASSWORD and follow the instructions.